Customer Care Agent – Australian Customers

Does this sound like you?

• Fluent English;
• You feel like Napoleon when it comes to multitasking;
• Positive and Can-do Attitude that makes people around you smile;
• Handling difficult situations with your eyes closed;
• Any relevant experience will be considered an advantage;
• Willingness to work night shifts;

Some of your daily challenges will be:

• Delivering world class service to our Customers and our partners around the world;
• Providing a high degree of expertise and professionalism, interacting with Customers via email or phone;
• Responding to all customer enquiries related with the services of our partners;
• Ensuring responses meet or exceed established metrics for response time, quality and customer satisfaction;

Some reasons why you want to work with us:

• You want 7 hour shifts instead of 12 hour ones;
• You want to communicate with people from the other part of the world;
• You want to have a voice and a say. You want to make a difference. You want a place that respects your ideas;You want a team that is passionate.
• You want a team that will push, explore ideas and challenge each other regularly;
• You want to work at a company that invests in you. A company that sends you to conferences, that encourages your education, that buys you books and pushes you to grow;

In First Online Solutions we are different, unique and passionate about what we do.
We are more than 650 employees and have nearly 300,000 happy customers. So do you want to grow with us?

If this sounds like the perfect fit for you , please sent your CV in English.